FAQ
Straight answers. Where a number depends on the property or the listing, we say ask — we do not invent a fee to fill the page.
Renters
Browse Welcome Home listings on TenantCloud. This website does not keep a second catalog, so the portal is the current list of single-family homes, duplexes, and apartments. If a home you saw yesterday is gone, the portal is the one that is right.
Renters
Open a home on the TenantCloud listings site and use the apply button on that listing. We do not take full rental applications on whpmllc.com. If you cannot find the button, call or text 765-551-RENT and we will point you to it.
Renters
Any screening charge is shown inside TenantCloud before you pay it. We do not publish a fee schedule on this site. If a listing does not mention a fee, ask us before you pay anything.
Renters
Join the waiting list with your name, phone, email, and the bedrooms or area you want. That form is an interest note, not an application, and it does not hold a specific house.
Renters
Online rent runs through TenantCloud. The account has to be tied to the email on your lease. If you sign in and cannot see the lease, contact us and we will connect it. After that, add a bank account and pay the open invoice from your TenantCloud dashboard. Card and bank steps are explained in TenantCloud’s help center.
Renters
Call or text 765-551-7368 any time, or submit a request after you sign in to TenantCloud. For an active leak, no heat, or anything unsafe, call. Do not wait on a web form. TenantCloud’s help article walks through the online request if you would rather file it there.
Both
Single-family homes, duplexes, and apartments in Lafayette, West Lafayette, and nearby towns. What is vacant right now is on TenantCloud, not on this page.
Owners
Screening, leases, rent collection, maintenance coordination, and financial reporting. You get an owner login on TenantCloud so you can see the file without chasing statements by email. Management fees depend on the property. We do not list a percentage here — ask, and we will talk through your house before anyone signs.
Owners
Sign in to the TenantCloud owner portal. You should find documents, occupancy, maintenance, and financial reporting there. If a login was never sent, use the owner inquiry form or call Frank.
Both
Lafayette and West Lafayette are home base, along with Tippecanoe County towns such as Battle Ground and Dayton. Frank also lists Monticello and Oxford. If your place is nearby and the town is not named on the service area page, call. We would rather say so than imply every town is in the portfolio.
Both
No. Those terms are on the TenantCloud listing for that home. If a posting is quiet on pets or who pays which utility, ask before you apply. We will not invent a house rule on this website.
Both
No. Welcome Home is family-owned and operated in Lafayette. Staying smaller is the point: tenants and owners can still reach a person, including a 24/7 on-call line for maintenance.